NICHOLAS SMITH

An experienced business process consultant Nick has wide ranging experience of managing, auditing, designing, administering, delivering and evaluating training strategies and events to enhance human capital and to address defined business needs.

• Consultative style and approach which emphasises consensus
• Accomplished oral and written communicator
• High degree of accuracy, thoroughness, preparation and execution of tasks
• Skilled in analysing and limiting risks

Recent Career History

2009 to date: Director EAM Consulting Ltd

• Training and assessing in the use of the ROI Methodology for the evaluation of training
• Researching accreditation scheme options for a sector skills council
• Delivering sales process training on advice to the elderly
• Lead auditor for the Later Life Adviser Accreditation (LLAA) for both FSSC and SOLLA
• Facilitating sales process and RDR discussion groups

1998 to 2009: Regulatory Consultant with Momenta Holdings

• Auditor for the FSSC Award of Training Excellence and LLAA
• Designed the LLAA audit and assessment process
• Carried out systems and controls audits and FSA visit preparation
• Member of the Steering Group for the FSSC T&C Scheme Guidance Project
• Advising training design project teams on regulatory and selling practices issues
• Training and assessing compliance staff in auditing techniques

View Nick's full CV