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“The collected body of knowledge represented by
the case study library is the foundation of good practice within the
evaluation community”
Scroll down to the table of recent UK case studies or click on the links below to read the summary case studies that show how blue-chip companies have measured - and thereby improved-their L&D impact. Creating a full case study of an evaluation, with support from abdi ltd, is central to the process leading to ROI certification.
VT Group saved £263K in the twelve months following
training in basic skills that cost £109K all told. One key to
the intervention's success was acting promptly on the early evaluation
results.
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Le Meridien Hotels achieved a 203% return on investment
when it used the ROI methodology to evaluate training to help hotels'
conference coordinators achieve sales targets. The secret of success
here was bringing together the right people - and that happened because
of the step-by-step planning required by the ROI methodology.
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Flagship Training sought a means to evaluate the impact of
a development day for middle managers. The projects the managers
were asked to plan and execute provided measurable outputs and a return
on investment of 184%.
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A global communications company monitored the impact of a £400K
L&D programme to develop consultative selling methods in its senior
sales professionals. The evaluation demonstrated a ROI of 171%,
showed how to fine-tune the selection criteria for the programme and
generated a number of management improvements.
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| Case theme | Organisation | Sector | Type of project/programme | Date of completion |
| Elevator partnership | Defra | Government | Equal Opportunities and Diversity | March 2006 |
| Sales and Meetings Champions Programme | Le Meridian Hotels | Hotel group | Sales and Customer Support Programme | May 2006 |
| Added value through evaluation | VT Shipbuilding | Shipbuilding/ Trade Union led Education Services | Basic skills and ICT | June 2006 |
| Measuring impact in a period of volatility | VT FourS | Services to government | Project Management | June 2006 |
| Fostering innovation | VT Flagship | Training | Management Development | April 2007 |
| Consultative sales | [confidential] | Communications | High-level sales training | August 2007 |
| Sales Managers' development programme | [confidential] | Communications | Leadership development | September 2007 |